Shipping Policy

  • Please allow us to up to 5 business days for us to process your order. 
  • Due to the delicate nature of plants we do not ship on Friday or Saturday, so they are not left in a warehouse with our shipping carrier over the weekend.
  • Once shipped all orders typically take 1-3 days to arrive. 
  • Due to COVID-19 we have been noticing some delays in shipping so please be patient but we are working hard with our shipping carriers to get your plants to you quicker. 
  • Plant Proper will not ship plants if we feel if they will not arrive in the best condition possible due to the cold temperature. We will hold any order for as long as necessary if a heat pack is needed and not purchased. We can cancel any order if a heat pack is needed and not purchased after holding the plants for up to two weeks at our farm. We will hold orders with heat packs if the daily temperature is below freezing as heat packs will not perform properly in these conditions. It is the customers responsibility to communicate with us if they are experiencing below freezing conditions. We want what is best for the plant to arrive in the best condition possible. We will ship you your new plants as soon as possible bearing the weather is cooperating.

 

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